Team Member FAQ's
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      1. THE DCX KNOWLEDGE BASE
      2. Delegate CX FAQ's
      3. Team Member FAQ's

      I'm interested in bringing my Team Member to the US. Where do I start?

      Items you should consider when planning to bring your Team Members to the U.S.

      We are thrilled that you are interested in bringing your DCX team member(s) to the United States and we are happy to provide you with valuable details regarding this procedure.

      Included below you will find useful information, resource links, and what to expect as you go through this process. 

      While we will continue to evolve our involvement in bringing your DCX Team Member to the US, we have gathered the basic details to get you thinking about all that is entailed in this experience.

      The below documents would be a great place to start as you begin to consider travel for your DCX Team Member.

      Indemnity Agreement PDF

      Team Member US Travel PDF

      DCX highly recommends purchasing insurance for your team member when traveling abroad. It adds an extra layer of security and peace of mind for both you and your team member. To streamline the process, we request travel insurance details from team members prior to their scheduled travel. This ensures that everyone is adequately covered during their journeys.
      If you need suggestions for travel insurance providers or have specific inquiries, feel free to email support@delegatecx.com. Our dedicated support team is ready to assist you.
       For added convenience, we can include travel insurance costs directly in your invoices or should you need assistance with reimbursement for travel insurance expenses, our support team is here to guide you through the process, making it as seamless as possible.

      Lastly, if navigating this process just isn't in your cards right now, there are several other options you can consider.  Our DCX US leadership team makes regular trips to the Philippines, and we extend an invitation for you to join us on one of these trips.  Additionally, we are here to support you in coordinating gatherings for your team within the Philippines. This presents an excellent opportunity for team bonding and a chance for you to express gratitude for their dedication. Feel free to contact your DCX Customer Success Manager to initiate a conversation about these alternative possibilities.