THE DCX KNOWLEDGE BASE
Billing
Delegate CX FAQ's
Team Member FAQ's
Forms, Certificates, and Policies
Shipping
Learning and Development
Marketing/Sales
Process Documentation
Team Member Benefits
Recruitment and Onboarding
Hiring
Onboarding
Billing
DCX Customer Portal
Invoices
Payment and Fees
Allowances
Information Technology (IT)
Software
Hardware
Program and Application Subscriptions
Rewards & Bonuses
DCX Client Tool Kits
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THE DCX KNOWLEDGE BASE
Billing
Delegate CX FAQ's
Team Member FAQ's
Forms, Certificates, and Policies
Shipping
Learning and Development
Marketing/Sales
Process Documentation
Team Member Benefits
Recruitment and Onboarding
Hiring
Onboarding
Billing
DCX Customer Portal
Invoices
Payment and Fees
Allowances
Information Technology (IT)
Software
Hardware
Program and Application Subscriptions
Rewards & Bonuses
DCX Client Tool Kits
Billing
Find answers to all your DCX Billing, Invoicing and Payment queries here.
DCX Customer Portal
Click Here for the DCX Customer Portal Video and Guide
Invoices
How does DCX billing work?
I want to update our billing address and AP point of contact. Who should I reach out to?
Will I be billed for standby days (between kickoff and receiving credentials)?
Why am I getting billed if my team member hasn't started yet?
What is NEO/PBOT and why am I billed for the first day?
Why are we being charged sales tax on professional services?
See more
Payment and Fees
How do I set up auto-pay for my DCX invoice?
Where can I see prices for equipment upgrades or software services?
How Does the DCX Monthly Fee Break Down?
What payment options are available?
What are your billing terms?
We are a tax-exempt nonprofit. Can we avoid sales tax?
Do you accept payments through Zelle?
Do you accept post-dated checks?
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Allowances
I'd like to provide an increase in salary to my team member. What do I do next?
