THE DCX KNOWLEDGE BASE

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THE DCX KNOWLEDGE BASE

Information Technology (IT)

Information Technology (IT)

Search here for questions relating to Security, Software Installations, Software Services and Hardware Upgrades.

Software

How can I add a VPN to my team member's system?

I am releasing a Team Member and need to ensure they don't have access to company logins. What do I need to do?

How do I add a phone system for my team members?

How does my team member install a software program onto their DCX PC?

My team member is experiencing errors while using software programs and tools.

My team member needs to have their DCX desktop or systems updated due to performance issues.

Multi-factor Authentication (MFA) Best Practice

I want our company time zone to reflect on my team member's PC.

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Hardware

What is included in the standard DCX Team Member IT package?

What specs are included in the Graphic Artist PC Package?

I need my team member to have additional equipment to perform their daily responsibilities, e.g. printer, extra monitor, etc.

Where can I see prices for equipment upgrades or software services?

My Team Member needs additional storage options. What are the pros and cons of Cloud Based Storage or External Storage?

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Program and Application Subscriptions

Are team members equipped with a grammar check program? What is the Grammarly package that my team members have?