THE DCX KNOWLEDGE BASE
Information Technology (IT)
Delegate CX FAQ's
Team Member FAQ's
Forms, Certificates, and Policies
Shipping
Learning and Development
Marketing/Sales
Process Documentation
Team Member Benefits
Recruitment and Onboarding
Hiring
Onboarding
Billing
Allowance
Invoice
Payment and Fees
Information Technology (IT)
Software
Hardware
Program and Application Subscriptions
Rewards & Bonuses
DCX Client Tool Kits
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THE DCX KNOWLEDGE BASE
Information Technology (IT)
Delegate CX FAQ's
Team Member FAQ's
Forms, Certificates, and Policies
Shipping
Learning and Development
Marketing/Sales
Process Documentation
Team Member Benefits
Recruitment and Onboarding
Hiring
Onboarding
Billing
Allowance
Invoice
Payment and Fees
Information Technology (IT)
Software
Hardware
Program and Application Subscriptions
Rewards & Bonuses
DCX Client Tool Kits
Information Technology (IT)
Search here for questions relating to Security, Software Installations, Software Services and Hardware Upgrades.
Software
I am releasing a Team Member and need to ensure they don't have access to company logins. What do I need to do?
How do I add a phone system for my team members?
How does my team member install a software program onto their DCX PC?
My team member is experiencing errors while using software programs and tools.
My team member needs to have their DCX desktop or systems updated due to performance issues.
Multi-factor Authentication (MFA) Best Practice
I want our company time zone to reflect on my team member's PC.
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Hardware
What is included in the standard DCX Team Member IT package?
What specs are included in the Graphic Artist PC Package?
I need my team member to have additional equipment to perform their daily responsibilities, e.g. printer, extra monitor, etc.
My Team Member needs additional storage options. What are the pros and cons of Cloud Based Storage or External Storage?
Program and Application Subscriptions
Are team members equipped with a grammar check program? What is the Grammarly package that my team members have?